Frequently Asked Questions
We always stress the importance of checking with your healthcare provider when you have questions. You should disclose if you are taking any medication or have food sensitivities or allergies. *These statements have not been evaluated by the Food and Drugs Administration. This product is not intended to diagnose, treat, cure, or prevent any diseases. Please consult with you doctors, if you are taking any medication or have any illness.
Basically, they’re plants. Most of the time, it’s some kind of botanical herb. Adaptogens have been used for hundreds of years in Ayurvedic healing practices and are becoming more accessible for use in the Western world. Some practitioners have recommended adaptogens to: Improve attention Increase endurance in situations caused by fatigue Lower stress-induced disorders and impairments in the body Balance hormone levels Keep cortisol (the stress hormone) levels and other hormone levels in check Fight fatigue that results from excessive physical or emotional stress Combat the impact that stress has on cognitive function Stimulate mental performance that has been impacted by stress Normalize body functions Boost the immune system Fight the symptoms caused by elevated cortisol levels (such as anxiety, depression, fatigue, high blood pressure, insulin resistance, and obesity) Increase physical stamina and improve energy levels Improve the function of organs, such as the liver and adrenal glands Improve the function of body systems, such as the gastrointestinal system Adaptogens aren’t a quick fix — you have to be patient. It could take a few weeks of taking an adaptogen before you notice a change.
Nootropics are brain-boosters: Herbs, adaptogens, minerals + supplements that help to improve cognitive performance and brain wellness. Nootropics enhance memory, focus, attention, motivation, relaxation, mood, alertness, stress resistance + more. The best nootropics are also good for the brain, helping to promote healthy brain function over time.
Medicinal mushrooms are a kingdom of fungi found in various parts of the world that have been used in Traditional Chinese medicine +Ayreuvedic + Eastern European practices to support health through their immunomodulatory properties. Medicinal mushrooms contain a high density of polysaccharides compared to other mushrooms and can provide several benefits when consumed consistently. These mushrooms can help support immune health, heart health, the body’s response to inflammation, blood sugar levels, and provide a natural way to obtain overall health and wellness. Some medicinal mushrooms are edible in their natural state or can be when processed to isolate the active metabolites to be consumed as supplements.
At eleven, we take ingredients seriously. Whenever possible, we look to source organic + wild-crafted ingredients that are tested for purity + potency. At times, we cannot offer organic for various reasons, + we will always look for a trusted partner to ensure the quality of our product.
We collaborate and work with Dr. H. Chun. She has a Doctorate of Medicine from Emory University School of Medicine, completed her Internal Medicine Residency at Northwestern University, and is currently working on her Fellowship in Metabolic and Nutritional Medicine. She brings over 20 years of experience in the treatment of chronic and complicated illnesses through a both allopathic and integrative approach to medicine. Her passion is to optimize diet and lifestyle choices along with nutrient repletion in order to allow the body to heal naturally. The idea is to minimize and prevent the onset of disease while maximizing health span. We are collaborating to develop our beverages and supplements using the highest quality standards and thoughtful blends that will help in achieving the goal of optimal health.
We apologize, but we are unable to ship internationally at this time.
Shipping rates are calculated by the shipping provider based on package weight and zip code/destination.
We do our best to ship out products between 24 to 48 hours of receiving your order. Please allow 8 to 10 days after shipping to receive your order.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at email@example.com
We are a small but might team. Please allow 7 working days for us to refund any items that may not meet your satisfaction.
Unfortunately, you can't update your order after it has been placed. If you need to make changes or cancel your order, please email us at firstname.lastname@example.org with "CANCEL ORDER" as the subject and we will do our best to accommodate you!
If your order is incorrect please reach out to us at email@example.com with your order number in the subject line. We will make it right! If an item arrives damaged, please email us at firstname.lastname@example.org within 7 days of receipt with “DAMAGED” in the subject line so we can ship you a replacement asap!